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Resident Payments
Match rent, fees, deposits and refunds to the correct resident, lease, property and bank transaction.
AI reconciliation for property management
Reconcile every rent dollar.
Dream Hannah matches rent, deposits, trust-account activity, vendor payments, owner distributions and refunds across properties, portfolios, ledgers and bank accounts—continuously.
RentTrust AccountsVendor PaymentsOwner DistributionsDeposits & Refunds
DHProperty Management Reconciliation
Current period ▾
Rent matched$2.48Mreconciled
Trust balance$1.87Mbalanced
Exceptions27needs review
Matching statusLiveevidence attached
Matching trend
Exception breakdown
MatchedAI reviewExceptionOpen
Top exceptions
| Type | Amount | Evidence | Status |
|---|---|---|---|
| Missing deposit | $2,450 | Rent marked paid | Review |
| Bank detail change | $8,200 | Vendor account changed | High |
| Trust break | $5,000 | Bank vs ledger | High |
Across the property money flow
Resident to trust to owner and vendor.
Every payment has a business record behind it. Hannah checks whether the money agrees with that record.
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Trust Account Control
Continuously reconcile operating and security-deposit trust accounts against ledger activity.
⇢
Vendor & Owner Payouts
Validate vendor payments and owner distributions against invoices, ledger positions and beneficiary details.
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Fraud & Exceptions
Surface missing deposits, duplicate payments, changed bank details, wrong-account payouts and trust breaks.
How Dream Hannah works
Connect the evidence. Match the money. Work only the exceptions.
1
ConnectPMS, accounting, trust banks, processors, files.
2
MatchRent, deposits, fees, payouts and refunds.
3
ReconcileTrust balances, ledgers and bank cash.
4
FlagMissing, duplicated, diverted, wrong-account.
5
LearnReviewer decisions improve the engine.
6
ProveReports, matched records, evidence trails.
What Dream Hannah catches
The breaks that become losses or audit problems.
| Exception | What Hannah compares | Illustrative finding | Risk |
|---|---|---|---|
| Missing deposit | Resident receipt → lease → bank | Rent marked paid but cash not deposited | High |
| Duplicate vendor payment | Invoice → payment → bank debit | Same invoice paid twice | High |
| Changed banking details | Vendor master → instruction → beneficiary | New account before payout | High |
| Wrong resident / property | Payment reference → lease / unit | Rent applied to wrong resident | Medium |
| Unexplained trust break | Trust bank → ledger → obligations | Trust cash does not agree to ledger | High |
| Stale suspense balance | Unapplied cash → source evidence | Cash unresolved beyond threshold | Medium |
Trust-account control
Protect trust funds. Catch what doesn’t match.
A trust balance is only trustworthy when the bank, ledger, resident or owner obligation, and actual cash movement agree.
- Monitor operating and security-deposit trust balances.
- Surface missing or diverted deposits quickly.
- Track vendor and owner payouts back to the records that authorized them.
- Preserve an evidence chain for finance and audit review.
Trust Account Control
All accounts27 exceptionsResolve
| Account | Bank balance | Ledger | Variance | Status |
|---|---|---|---|---|
| Operating Trust | $1,204,630 | $1,204,630 | $0 | Balanced |
| Security Deposits | $655,412 | $650,412 | $5,000 | Review |
| Owner Clearing | $81,230 | $81,230 | $0 | Balanced |
| Vendor Clearing | $72,202 | $68,802 | $3,400 | Investigate |
Fraud & operational leakage
Fraud hides in unreconciled cash.
A vendor account changed on an emailed invoice, a duplicate payout or a diverted deposit can clear successfully and still be wrong. Hannah compares the money to the records that were supposed to explain it.
Changed vendor detailsDuplicate payoutsDiverted depositsMissing rentUnbalanced trusts
Source context: the launch materials specifically describe diverted deposits, changed vendor banking details, duplicate payments and trust-account breaks as examples of property-management exposure.
Close faster. Protect every account.
See Dream Hannah on your property-management flows.